Responsible Gaming

Gaming Should Be Entertainment

At Seven Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. It's important to approach gaming with a realistic mindset and to only gamble with money you can afford to lose.

Please remember that casino games are based on chance, and the house always has a mathematical advantage. There are no guaranteed ways to win.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. Seven Casino takes responsible gaming seriously and is committed to preventing underage gambling.

All players are required to verify their age and identity before opening an account. If you are under 18, please do not attempt to register or gamble.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to recover money lost
• Hiding your gambling activity from family, friends, or colleagues
• Neglecting work, school, or family responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems or cope with negative emotions
• Borrowing money or going into debt to gamble
• Failed attempts to cut back or stop gambling
• Lying about the extent of your gambling
• Risking important relationships, job, or education opportunities

If you've ticked any of these boxes, it's important to seek help immediately.

Self-Help Tools & Features

Seven Casino provides several responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose during a gaming session
• Time Limits: Set session time limits to remind you when you've been playing for a set duration
• Reality Checks: Receive pop-up reminders during gameplay about how much time and money you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
• Account Closure: Request permanent closure of your account at any time

Contact Seven Casino's customer support team to activate any of these tools.

Support & Help Resources

If you're struggling with gambling, professional help is available. Below are trusted organisations offering free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (Free, 24/7)
• GamStop – The National Self-Exclusion Scheme. Register to self-exclude from all licensed UK online gambling operators
  Website: www.gamstop.co.uk
• Gamblers Anonymous – Free peer support meetings
  Website: www.gamblersanonymous.org.uk
  Phone: 0207 384 3040
• National Debtline – Free debt advice (gambling often leads to financial difficulties)
  Website: www.nationaldebtline.org
  Helpline: 0808 808 4000 (Free)

International Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700 (Free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help, Please Reach Out

Problem gambling is a serious issue, but recovery is possible with the right support. If you or someone you know is struggling:

• Contact GamCare on 0808 8020 133 for immediate counselling
• Register with GamStop for multi-operator self-exclusion
• Speak to a trusted friend, family member, or healthcare professional
• Contact Seven Casino's customer support to request account closure or activate responsible gaming tools

You are not alone, and help is available. There is no shame in seeking support.